“Make every customer journey through your site user-friendly and direct with this FREE user journey map template!
Allow planning ahead with a clear sequence. The series of steps which a user interacts with the workflow of your services is pivotal for an overview of your Service Level Agreements or Standard Operating Procedures.
– User’s goals
– User’s motivations
– Current pain points
– User’s overall characteristics
– User’s main tasks to achieve goals
|Formats to download||